Introduction
1. What Is Dispute System Design?
2. Analytic Framework for Dispute System Design
3. System Building Blocks: Processes for Preventing, Managing, and Resolving Conflict
4. System Design Practice
5. Accountability: Evaluating Dispute System Design
6. Ethics in System Design
7. Court Programs
8. Claims Facilities
9. Communities and Justice
10. Labor Relations: The Birthplace of Dispute System Design
11. Managing Conflict in Employment
12. Arbitration in Consumer and Employment Designs
13. Commercial Disputes
14. Consumer Disputes
15. Transitional Justice
16. International Dispute Resolution
17. Collaborative Governance and Dispute System Design
18. Designing Dispute Systems for the Environment
Conclusion
