Based on a thorough and perceptive reading of the extensive legal records of fourteenth-century Marseille, the author has constructed a detailed and informative analysis of the operation of the courts and their social context.
~Daniel M. Klerman, Law and History Review
Smail is acutely aware of the value of narratives and uses them with consummate skill. He has a remarkable capacity to piece together the membra disiecta of medieval court protocols into a coherent and captivating story with analytic meaning. The recreation of several such stories, cheek by jowl, brings to life the litigious and rowdy late medieval city in a manner closely resembling micro-historical studies.... It is important for anybody studying the social and cultural uses of courts, for all students of emotions, and for all those interested in reading a well-researched, well-written, and fascinating piece of historical writing.
~Esther Cohen, H-France Review
Smail meticulously examines people's reasons for going to court in late medieval Marseilles in this study of litigants, the 'consumers' implied by the book's title. This is legal history of a highly original kind, calling into question several conventional assumptions about the relationship between public authority and private interests.... This lively, learned, and well-written book brings the law and litigants to life, as do few others.... Highly recommended.
~Choice